Frequently Asked Questions
If you have already signed up for a Higher Education Skincare account, you are automatically enrolled. Otherwise, signup at the top of this page!
Piece of cake! You can earn points by signing up (done!), referring friends, leaving authentic reviews, and making purchases and they automatically show up in your account.
Check out your point balance in the top bar of every page.
Select the tab called Rewards. Here you'll see all the reward levels available. If you have enough points, you can redeem them for a reward and use that reward at checkout.
No, this is yours for the taking! The more you buy and share, the more you earn. Just remember that your points expire after 1 year after your most recent order!
Approved: You earned these points which can be redeemed on rewards immediately.
Pending: No biggie, these points just need to be verified before you can redeem them. This typically applies to purchases and referrals. In 7 days, you’ll see these points as approved.
Canceled: These points will not be added to your account. For example, this will happen if you cancel a purchase (the points will change from pending to canceled)
Unfortunately, your pending points will become 'canceled' and will be removed from your account.
It happens! It means you, or someone you referred, canceled or returned a purchase. Your points may have also expired after 1 year.
Yes, but you must log in first. Otherwise, you must redeem your points for a code, which can then be applied during checkout. You can redeem your points in your rewards dashboard.
We'd love to have you - just click “Join Now” on The Rewards page! Sadly, your point total will begin from zero. (So give some serious thought to leaving in the first place!)
You can share your URL however you see fit with the exception of coupon or deal sites. We love seeing our community share their link on their blogs or social profiles! You can find your URL after signing into your Rewards dashboard.
Once your points have been used, they will not be re-issued
You can use up to 500 points ($50) on one order
We always love hearing from you. Just shoot us an email at firstname.lastname@example.org.
- All promotions are valid at Highereducationskincare.com only.
- All promotions are subject to certain terms and conditions, which differ from promotion to promotion.
- We reserve the right to limit quantities purchased on promotion.
- We reserve the right to change the promotions.
- Promotions are for a limited period, and the dates covered by the promotion are listed in the fine print.
- Various promotions have minimum purchase requirements. These requirements are set forth as part of the online promotion description. When calculating the minimum purchase amount, we do not include charges for shipping, handling, or the applicable tax. The minimum purchase amount is net of discounts and does not include gifts with purchase or free items.
- Unless otherwise stated as part of the promotion description, all promotions require a purchase.
- Free Shipping offers are available only to non-P.O. box addresses in the continental United States. These promotions are not available for purchases that will be delivered to Alaska, Hawaii, Puerto Rico, or other non-contiguous U.S. locations. Free shipping promotions refer to standard shipping unless otherwise noted.
- All promotions are void where prohibited by law.
- You must enter the specified promotional code at checkout in order to receive your savings unless otherwise stated.
- Promotion codes are not redeemable for cash or credit.
- Gifts with purchase and/or free items are not eligible for returns or refunds.
- Previous purchases are not eligible for adjustments based on current promotions.
- Only one (1) discount promotional code (or coupon) may be redeemed per order at Highereducationskincare.com. Some promotions like free shipping or gift with purchase may be combined. See terms and conditions for specific promotions.
- Coupons and promo codes are only valid for use only at Highereducationskincare.com.
- Any use of a coupon for products other than those indicated constitutes fraud.
- You are responsible for any applicable sales tax.
- Refunds for items purchased from Highereducationskincare.com using a coupon will be at the price actually paid for the item, net of these discounts.
- Account credits, promotion codes, and e-gift cards have no cash value.
- Coupons for Highereducationskincare.com that are on websites or blogs not owned by Higher education skincare, LLC, are not valid.
- Gifts with purchase may not be returned for refund.